are your pieces dishwasher safe?
All pieces are top-rack dishwasher-safe, though it is always recommended to hand wash any handmade ceramics.
are your pieces microwave safe?
All pieces are microwave safe unless otherwise indicated on the bottom of the piece. (Primarily this will be any piece with metallic luster.)
are your pieces oven safe?
Yes, if placed in a cold oven and warmed with it. Any drastic temperature changes can compromise the integrity of the piece.
when will my order ship?
In stock pieces - which are already made, but glazed to order - generally ship within two weeks. Out of stock pieces may take up to six weeks. Order time may extend up to ten weeks at peak holiday season.
Please email me if your purchase is time-sensitive. A written record of correspondence ensures your request is noted! I will do my best to accommodate any expedited requests, because we love you.
do you offer international shipping?
what do i do if my order arrives damaged?
First, immediately photograph the broken piece(s) and the packaging, including the label and barcode. Contact me within three days of receiving the package. Please keep the packaging and broken piece(s) for insurance purposes so that I may file a claim with the shipping company and replace your piece(s) free of charge.